Return Policy
Updated: January 1, 2025
RETURN WINDOW
You have a total of 7 days from the date your order is received to submit a return request. If the seventh day has passed since you've received your order, unfortunately, we won't be able to offer you a return.
HOW TO INITIATE A RETURN
To begin the return process, please email thehappyoscar@gmail.com and enter the necessary contact information along with your email. Upon submission, you will receive detailed return instructions tailored to your order.
CUSTOMER SATISFACTION
The commitment is, and always has been, to ensure the satisfaction of my valued customers. I recognize that occasionally quality issues might arise. Rest assured, I am continually working to ensure the highest standard of quality in every product.
PRODUCT DESCRIPTION ACKNOWLEDGEMENT
Before making a purchase, I ask you to thoroughly review the product description. The descriptions provide essential details to help you make informed decisions about your desired products.
SIZING DETAILS
The products, more especifically clothing is designed to cater to a broad range of individuals. Tees are unisex and boast a regular fit. While I aim to maintain standard sizing, it's always a good practice to consult any sizing guides or descriptions I provide to ensure the perfect fit.
RETURN CRITERIA
Items must be returned in their original condition: unworn, unwashed, and with all original tags attached. Any items that do not meet these criteria or are returned beyond the 7-day period might not qualify for a return.
FINAL DECISION
The decision to approve or decline a return request remains at my discretion. However, my guiding principle is always to achieve customer satisfaction.
CONTACT
For any further queries or concerns regarding our Return Policy, please reach out to us at ThehappyOscar@gmail.com